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CIOB Level 3 Diploma
CIOB Level 4 Certificate
 


Unit 7 
Improving Managerial Skills 
 

Unit aim: This unit is designed to meet the needs of construction managers, to give them knowledge of improving managerial skills.

This unit has an Introduction and is divided into 3 study sections

 

Introduction

 

Section 1 Managing Oneself

 

7.1.1 Conduct and behaviour

7.1.2 Dealing with problems

7.1.4 Decision Making

7.1.5 Time Management

 

 

Section 2 Managing Others

 

7.2.1 Process of Management

7.2.2 Teams / Groups

7.2.3 Negotiation

 

 

Section 3 Communications

 

7.3.1 The need of Communication

7.3.2 Ways of Communication

7.3.3 Letter Writing

7.3.4 Report Writing

7.3.5 Meetings

 



Unit Recommended Reading

 

Foster, G (1989) Construction site studies production, administration and personnel (2nd Ed), Longman; Harlow.

 

Books can be ordered from most bookshops or online from Amazon.



Studying

Before starting you should read the ‘Study Guide’ accessible from the link on the left. When you have done that return to this page and click on the ‘Introduction’ button above.

When you are working on the unit you will be able to access the sections by clicking on their title above.

 


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